Supermarket Accidents
The Problem: Injury In A Retail Environment
Supermarkets owe a high duty of care to their customers. Accidents—often slips on spills, trips on misplaced stock, or injuries from falling items—cause fractures, head trauma, and soft tissue damage. If the hazard was present because of poor staff attention or an inadequate cleaning system, the supermarket is liable.
At Dorians Solicitors, we focus on holding large retail chains accountable for failures in their safety procedures.
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The Legal Duty: Occupiers' Liability
Supermarkets, as the property Occupiers, are bound by the Occupiers' Liability Act 1957 to ensure all lawful visitors are reasonably safe. We build strong cases by proving:
The supermarket failed to implement an adequate system of inspection and cleaning (not just "clean as you go").
They knew or should have known about the hazard (e.g., a known spill or defect).
The hazard was not removed, signposted or cordoned off properly.
Why Choose Dorians Solicitors Ltd?
Claims against large retailers are often met with strong resistance from their insurers. Your experienced lawyer will demand disclosure of their cleaning schedules, inspection logs, and CCTV footage to prove negligence. We ensure your compensation covers all losses, including time off work and private physiotherapy. We offer this specialist service on a No Win No Fee basis, and can secure interim payments where financial hardship exists.
Crucial Evidence: Protect Your Claim
The evidence you gather immediately following an accident is vital to proving your case. We strongly advise you to:
Report the Incident:
Ensure the accident is immediately logged in the store's Accident Book. Do not sign the entry unless you agree with the details.
Photograph the Hazard:
Take clear pictures of the spill or obstruction and any missing warning signs.
Document the Hazard's Location:
Be specific (e.g., "Aisle 5, near the dairy fridge").
Secure Witness Details:
Get names and phone numbers of any customers or staff who saw the fall.
Your Questions Answered
We know you have questions like “What if the spill happened seconds before I fell?” and “Can I claim for psychological trauma?” When you contact us for a no-obligation assessment of your claim, you can ask us any questions or raise any concerns you may have. Once you become a client, you will have direct access to one of our lawyers to guide you through the claims process.
Contact Us Today
We understand the impact an injury can have upon you and your family and the urgency to take action. Our team of lawyers is ready to assist you. Ready to find out if you can claim compensation? Contact us for a free, no-obligation assessment. If we can assist, we guarantee a 'No Win, No Fee' arrangement.
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