--- title: Supermarket Accidents | How to Claim description: Learn how to make a supermarket accident claim, prove negligence, and pursue the compensation you deserve with experienced legal assistance. --- [01332 680585](tel:01332680585) [![Dorians_Solicitors_Logo_500](https://www.dorianssolicitors.com/hs-fs/hubfs/Dorians_Solicitors_Logo_500.png?width=500&height=139&name=Dorians_Solicitors_Logo_500.png "Dorians_Solicitors_Logo_500")](https://www.dorianssolicitors.com/) [![Dorians_Solicitors_Logo_500](https://www.dorianssolicitors.com/hs-fs/hubfs/Dorians_Solicitors_Logo_500.png?width=500&height=139&name=Dorians_Solicitors_Logo_500.png "Dorians_Solicitors_Logo_500")](https://www.dorianssolicitors.com/) - About - [Your Claim](https://www.dorianssolicitors.com/your-claim) - [Our Firm](https://www.dorianssolicitors.com/our-firm) - [Our Solicitors](https://www.dorianssolicitors.com/our-solicitors) - Personal Injury - #### [Road Traffic Accidents](https://www.dorianssolicitors.com/road-traffic-accidents) - [Cycling Accident Claims](https://www.dorianssolicitors.com/cycling-accident-claims) - [Pedestrian Accident Claims](https://www.dorianssolicitors.com/pedestrian-accident-claims) - [Motorcyclist Accident Claims](https://www.dorianssolicitors.com/motorcyclist-accident-claims) - [Driver and Passenger Claims](https://www.dorianssolicitors.com/driver-and-passenger-claims) - [E-Scooter Claims](https://www.dorianssolicitors.com/e-scooter-claims) - [Bus and Coach Accident Claims](https://www.dorianssolicitors.com/bus-and-coach-accident-claims) - #### [Accidents at Work](https://www.dorianssolicitors.com/work-injury-lawyers) - [Lifting and Manual Handling](https://www.dorianssolicitors.com/lifting-and-manual-handling) - [Falls From Height or Ladders](https://www.dorianssolicitors.com/falls-from-height-ladders) - [Inadequate Training](https://www.dorianssolicitors.com/inadequate-training) - [Inadequate or Incorrect PPE](https://www.dorianssolicitors.com/inadequate-incorrect-ppe) - [Defective Work Equipment](https://www.dorianssolicitors.com/defective-work-equipment) - [Slips and Trips](https://www.dorianssolicitors.com/slips-and-trips) - [Machinery Accident](https://www.dorianssolicitors.com/machinery-accident) - [Head Injury At Work](https://www.dorianssolicitors.com/head-injury-at-work) - [Back Injury At Work](https://www.dorianssolicitors.com/back-injury-at-work) - [Burns, Scars and Lacerations](https://www.dorianssolicitors.com/burns-scars-and-lacerations) - #### [Serious Accidents](https://www.dorianssolicitors.com/serious-accident-claims) - [Fatal Accidents](https://www.dorianssolicitors.com/fatal-accidents) - [Amputation Claims](https://www.dorianssolicitors.com/amputation-claims) - [Brain Injury Claims](https://www.dorianssolicitors.com/brain-injury-claims) - [Spinal Cord Injury Claims](https://www.dorianssolicitors.com/spinal-cord-injury-claims) - [Loss of Sight Claims](https://www.dorianssolicitors.com/loss-of-sight-claims) - [Post Traumatic Stress Claims](https://www.dorianssolicitors.com/post-traumatic-stress-claims) - [Facial Injury Claims](https://www.dorianssolicitors.com/facial-injury-claims) - [Fractured or Broken Bone Claims](https://www.dorianssolicitors.com/fractured-or-broken-bone-claims) - #### [Accidents in Public Places](https://www.dorianssolicitors.com/public-liability-claim) - [Supermarket Accidents](https://www.dorianssolicitors.com/supermarket-accidents) - [Shopping Centre Accidents](https://www.dorianssolicitors.com/shopping-centre-accidents) - [Claims Against the Council](https://www.dorianssolicitors.com/claims-against-the-council) - [Pubs, Bars and Restaurants Claims](https://www.dorianssolicitors.com/pubs-bars-and-restaurant-claims) - [Pothole Claims](https://www.dorianssolicitors.com/pothole-claims) - [Slips, Trips and Fall Claims](https://www.dorianssolicitors.com/slips-trips-and-fall-claims) - [Animal Injury Claims](https://www.dorianssolicitors.com/animal-injury-claims) - #### [Defective Product Claims](https://www.dorianssolicitors.com/defective-product-claims) - [Defective Electrical Product Claims](https://www.dorianssolicitors.com/defective-product-claims) - [Foreign Object In Food Claims](https://www.dorianssolicitors.com/foreign-object-in-food-claims) - #### [Holiday Accidents & Illness Claims](https://www.dorianssolicitors.com/holiday-illness-claims) - [Package Holiday Claims](https://www.dorianssolicitors.com/package-holiday-claims) - [International Air Accident Claims](https://www.dorianssolicitors.com/international-air-accident-claims) - [Inquests](https://www.dorianssolicitors.com/inquest-solicitors) - [Criminal Injury](https://www.dorianssolicitors.com/criminal-injury-lawyers) - Resources - [Blog](https://www.dorianssolicitors.com/dorians-solicitors-limited-blog) - [Contact Us](https://www.dorianssolicitors.com/contact-us) [Request A Callback](https://www.dorianssolicitors.com/personal-injury-lawyer-callback) [Request A Callback](https://www.dorianssolicitors.com/personal-injury-lawyer-callback) More results - About - [Your Claim](https://www.dorianssolicitors.com/your-claim) - [Our Firm](https://www.dorianssolicitors.com/our-firm) - [Our Solicitors](https://www.dorianssolicitors.com/our-solicitors) - Personal Injury - [Road Traffic Accidents](https://www.dorianssolicitors.com/road-traffic-accidents) - [Accidents at Work](https://www.dorianssolicitors.com/work-injury-lawyers) - [Accidents in Public Places](https://www.dorianssolicitors.com/public-liability-claim) - [Defective Product Claims](https://www.dorianssolicitors.com/defective-product-claims) - [Serious Accidents](https://www.dorianssolicitors.com/serious-accident-claims) - [Holiday Accidents & Illness Claims](https://www.dorianssolicitors.com/holiday-illness-claims) - [Inquests](https://www.dorianssolicitors.com/inquest-solicitors) - [Criminal Injury](https://www.dorianssolicitors.com/criminal-injury-lawyers) - Resources - [Blog](https://www.dorianssolicitors.com/dorians-solicitors-limited-blog) - [Contact Us](https://www.dorianssolicitors.com/contact-us) [Request A Callback](https://www.dorianssolicitors.com/personal-injury-lawyer-callback) 01332 680585 # Supermarket Accidents [![Start A Claim](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/146840946/interactive-275836028099.png)](https://www.dorianssolicitors.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKvfxOZ0oaHZ0WXLjrodVzw4HGPfDwPrE9xcTxybZFOEwEKpBW14lVnMIMAbXPjAkrTy5gLOcdSg3aOf8QpxLQX8KgW43XA9uEc8QBUxKu8sG%2FpaZAtd%2BITpbHwMc8kKf5m3SXzNH0GZ0fLOaDRGq4%2FDiDqD8A4eEUeS1fkmDnX6xrHBgadP8rKHdDwxWAeqYQDNg%3D%3D&webInteractiveContentId=275836028099&portalId=146840946) ## The Problem: Injury In A Retail Environment Supermarkets owe a high duty of care to their customers. Accidents—often slips on spills, trips on misplaced stock, or injuries from falling items—cause fractures, head trauma, and soft tissue damage. If the hazard was present because of poor staff attention or an inadequate cleaning system, the supermarket is liable. At Dorians Solicitors, we focus on holding large retail chains accountable for failures in their safety procedures. ![Supermarket Accidents](https://www.dorianssolicitors.com/hs-fs/hubfs/Dorian%20Solicitors%20Images%20(12).webp?width=600&height=400&name=Dorian%20Solicitors%20Images%20(12).webp) ## **The Legal Duty: Occupiers' Liability** Supermarkets, as the property Occupiers, are bound by the Occupiers' Liability Act 1957 to ensure all lawful visitors are reasonably safe. We build strong cases by proving: #### The supermarket failed to implement an adequate system of inspection and cleaning (not just "clean as you go"). The supermarket failed to implement an adequate system of inspection and cleaning (not just "clean as you go"). #### They knew or should have known about the hazard (e.g., a known spill or defect). They knew or should have known about the hazard (e.g., a known spill or defect). #### The hazard was not removed, signposted or cordoned off properly. The hazard was not removed, signposted or cordoned off properly. ## Why Choose Dorians Solicitors Ltd? Claims against large retailers are often met with strong resistance from their insurers. Your experienced lawyer will demand disclosure of their cleaning schedules, inspection logs, and CCTV footage to prove negligence. We ensure your compensation covers all losses, including time off work and private physiotherapy. We offer this specialist service on a No Win No Fee basis, and can secure interim payments where financial hardship exists. ## Crucial Evidence: Protect Your Claim The evidence you gather immediately following an accident is vital to proving your case. We strongly advise you to: #### Report the Incident: Ensure the accident is immediately logged in the store's Accident Book. Do not sign the entry unless you agree with the details. #### Photograph the Hazard: Take clear pictures of the spill or obstruction and any missing warning signs. #### Document the Hazard's Location: Be specific (e.g., "Aisle 5, near the dairy fridge"). #### Secure Witness Details: Get names and phone numbers of any customers or staff who saw the fall. [![Speak To A Lawyer](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/146840946/interactive-275836027108.png)](https://www.dorianssolicitors.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLe9TP%2Fxba5ydDlZEEwKUMJSbqmURhoybYSh%2FJ6tYlgEysk0jc54kAyu%2BzXgABFoHs8WzPYvJm1CdU6XPRoOIzvQChyyBey3Tv4uhJbikghgCGBrTATH6jjOm4uvFvYh0tOi724FSOqMQLtiVlANqPqYruFmADWT9%2B%2FFSvaSx1d1qSqNIdUaW7mhdBQCi8vmQ%3D%3D&webInteractiveContentId=275836027108&portalId=146840946) ## Your Questions Answered We know you have questions like “What if the spill happened seconds before I fell?” and “Can I claim for psychological trauma?” When you contact us for a no-obligation assessment of your claim, you can ask us any questions or raise any concerns you may have. Once you become a client, you will have direct access to one of our lawyers to guide you through the claims process. ## Contact Us Today We understand the impact an injury can have upon you and your family and the urgency to take action. Our team of lawyers is ready to assist you. Ready to find out if you can claim compensation? Contact us for a free, no-obligation assessment. If we can assist, we guarantee a 'No Win, No Fee' arrangement. [![Request A Callback](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/146840946/interactive-275833446596.png)](https://www.dorianssolicitors.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKI521MkLIEX7CugdibFiuBE5qjy4NLLRrnczjfSpJtr5LdPks1iyPNuHrlIkMM2ZcnflAMcOvvGt9y%2BWUoDwX69MoZ70ey8ehCN4xDrbxIOAGXGv5d%2FOn8o3sKxdpTDQ4nAi%2FeqxnOhOoRite8bPIrHPmHfth%2BgR67VW0VsUxSKXRJM6AlHjEGV9jnv570VL1L4Lox0wyb&webInteractiveContentId=275833446596&portalId=146840946) ## Trusted by Injury Victims Nationwide Real experiences from people we’ve helped every step of the way ![google1](https://www.dorianssolicitors.com/hubfs/google1.svg) Reviews 4.3 ★ ★ ★ ★ ★ 58 reviews ❮ ❯ ★ ★ ★ ★ ★ Really good service from Gavin fox really well communicated and is happy to answer all questions would highly recommend Dorians solicitors — Jack Warwick ★ ★ ★ ★ ★ An Absolute Lifesaver – Gavin Fox is Exceptional! After a long two-year journey with my personal injury claim, I can honestly say that Gavin Fox was an absolute lifesaver, and I couldn't be happier with the outcome. From start to finish, Gavin was extremely helpful.. — neil hawkins ★ ★ ★ ★ ★ If you want a down to earth, patient and incredibly efficient claim process - look no further than Gavin Fox and his excellent assistant Lisa Lindsay! My claim had a great outcome and was completed within 6 months of my accident ... — lottie sherry ## Get the Support You Deserve, Starting Today Injured in an accident? Our team is here to help you get the compensation you deserve. With over 40 years of experience supporting injury victims, we’ll guide you through every step of the process. Fill out the form, and one of our lawyers will get back to you as soon as possible. Your consultation is free, and we operate on a **No Win, No Fee** basis, so there’s no risk in reaching out. ## Regulated by the Solicitors Regulation Authority The [Solicitors Regulation Authority](https://www.sra.org.uk/) set the Principles and Code of Conduct that we have to abide by in order to provide legal services. ![Dorians_Solicitors_Logo_500](https://www.dorianssolicitors.com/hs-fs/hubfs/Dorians_Solicitors_Logo_500.png?width=237&height=66&name=Dorians_Solicitors_Logo_500.png)   About - [Your Claim](https://www.dorianssolicitors.com/your-claim) - [Our Solicitors](https://www.dorianssolicitors.com/our-solicitors) - [Our Firm](https://www.dorianssolicitors.com/our-firm) Quick Links - [Blog](https://www.dorianssolicitors.com/dorians-solicitors-limited-blog) - [Start Your Claim](https://www.dorianssolicitors.com/start-a-claim) - [Contact Us](https://www.dorianssolicitors.com/contact-us) Personal Injury - [Road Traffic Accidents](https://www.dorianssolicitors.com/road-traffic-accidents) - [Accidents At Work](https://www.dorianssolicitors.com/work-injury-lawyers) - [Accidents In Public Places](https://www.dorianssolicitors.com/public-liability-claim) - [Defective Product Claims](https://www.dorianssolicitors.com/defective-product-claims) - [Serious Accidents](https://www.dorianssolicitors.com/serious-accident-claims) - [Accidents Abroad](https://www.dorianssolicitors.com/holiday-illness-claims) Copyright © 2026 Dorians Solicitors VAT: 558484692  |   Company: 07318571 - [Terms](https://www.dorianssolicitors.com/terms-and-conditions) - [Privacy](https://www.dorianssolicitors.com/privacy-policy) - [Cookies](https://www.dorianssolicitors.com/cookie-policy) - [Transparency Notice](https://www.dorianssolicitors.com/transparency-notice) - [Complaints Procedure](https://www.dorianssolicitors.com/complaints-procedure) ```json { "@context" : "https://schema.org", "@type" : "LocalBusiness", "address" : { "@type" : "PostalAddress", "addressCountry" : "UK", "addressLocality" : "Derby", "addressRegion" : "Derbyshire", "postalCode" : "DE21 6BF", "streetAddress" : "Wyvern Business Park, Stanier Way" }, "alternateName" : "Dorians Solicitors", "contactPoint" : { "@type" : "ContactPoint", "areaServed" : "GB", "availableLanguage" : "en", "contactType" : "customer service", "telephone" : "+44 133 268 0585" }, "geo" : { "@type" : "GeoCoordinates", "latitude" : 52.9225, "longitude" : -1.4386 }, "image" : "https://www.dorianssolicitors.com/hs-fs/hubfs/Dorians%20Placeholder%20Blogs.webp", "logo" : "https://www.dorianssolicitors.com/hs-fs/hubfs/Dorians_Solicitors_Logo_500.png", "name" : "Dorians Solicitors Limited", "openingHours" : [ "Mo-Fr 09:00-17:00", "Sa Closed", "Su Closed" ], "priceRange" : "£", "sameAs" : [ "https://www.linkedin.com/company/dorians-solicitors-limited/" ], "telephone" : "0133 2529 934", "url" : "https://www.dorianssolicitors.com/" } ``` ```json { "@context" : "https://schema.org", "@type" : "WebPage", "description" : "Learn how to make a supermarket accident claim, prove negligence, and pursue the compensation you deserve with experienced legal assistance.", "inLanguage" : "en-GB", "name" : "Supermarket Accidents | How to Claim", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.dorianssolicitors.com/hs-fs/hubfs/Dorians_Solicitors_Logo_500.png" }, "name" : "Dorians Solicitors Limited", "url" : "https://www.dorianssolicitors.com/" }, "url" : "https://www.dorianssolicitors.com/supermarket-accidents" } ``` ```json { "@context" : "https://schema.org", "@type" : "BreadcrumbList", "itemListElement" : [ { "@type" : "ListItem", "item" : "https://www.dorianssolicitors.com/", "name" : "Home", "position" : 1 }, { "@type" : "ListItem", "item" : "https://www.dorianssolicitors.com/supermarket-accidents", "name" : "Supermarket Accidents", "position" : 2 } ] } ```