Shopping Centre Accidents
The Problem: Injury In A Managed Public Space
Shopping centres, which encompass malls, car parks, food courts, and public walkways, are complex managed properties. Accidents here can be caused by faulty escalators, slippery food court floors, or slips on ice in the car park. The owners and management company have a high duty to ensure your reasonable safety.
At Dorians Solicitors, we specialise in identifying the correct liable party in large commercial premises.
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The Legal Duty: Occupiers' Liability & Maintenance
The owners and managers of a shopping centre are the Occupiers and owe a duty of care under the Occupiers' Liability Act 1957. We pursue claims involving:
Slips on spills, trips over damaged floor tiles, spillages or inadequate lighting in common areas.
Accidents caused by faulty equipment (lifts, escalators, automatic doors).
Falls from barriers or stairwells with negligent design or maintenance.
Crucial Evidence: Protect Your Claim
The complex nature of a shopping centre means multiple entities may be responsible. We strongly advise you to:
Report the Incident:
Ensure the accident is immediately reported to centre management or security, and ask for a copy of the accident report.
Identify the Location:
Be specific (e.g., "The main mall corridor near the entrance to Store X").
Document Everything:
Take photos of the hazard and any surrounding area, including a lack of warning signs.
Preserve Video Evidence:
Ask management to preserve CCTV footage of the incident (solicitors can formally request this later).
Why Choose Dorians Solicitors Ltd?
We understand that shopping centres employ sophisticated risk management and strong legal defence teams. Your experienced lawyer will use the necessary legal steps to demand cleaning rotas, inspection logs, and maintenance records for all equipment. We fight hard to ensure your compensation fully covers all losses, including those stemming from serious injuries like fractures or head trauma. We offer this specialist service on a No Win No Fee basis, and can secure interim payments for immediate financial support.
Your Questions Answered
We know you have questions like “Is the shop liable, or the centre management?” and “How is the escalator company involved?” When you contact us for a no-obligation assessment of your claim, you can ask us any questions or raise any concerns you may have. Once you become a client, you will have direct access to one of our lawyers to guide you through the claims process.
Contact Us Today
We understand the impact an injury can have upon you and your family and the urgency to take action. Our team of lawyers is ready to assist you. Ready to find out if you can claim compensation? Contact us for a free, no-obligation assessment. If we can assist, we guarantee a 'No Win, No Fee' arrangement.
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