Defective Electrical Product Claims
Immediate Action & Why You Can Claim
When an electrical item from a phone charger to a household appliance is defective, it can cause serious harm like electric shocks, severe burns, or house fires. If you have suffered an injury because of a faulty product, you are entitled to pursue compensation for your pain, lost earnings, and recovery costs.
At Dorians Solicitors, our goal is simple: to handle the complex legal fight so you can focus entirely on your recovery. We provide clear, factual advice and support through every step.
The Legal Duty: Proving Product Defect
Under UK law, manufacturers and suppliers are responsible for ensuring products are safe. Under the Consumer Protection Act 1987, liability is strict: you do not need to prove negligence. You only need to show the product was defective and that defect caused your injury.
A product is considered defective if it is not as safe as people are generally entitled to expect. This covers faults in design, manufacturing, or misleading instructions.
We help clients injured by defective:
Kitchen and household appliances.
Power tools and DIY equipment.
All consumer electronics and associated accessories.
Crucial Evidence: Protect Your Claim
The evidence you keep immediately following an incident is vital to proving your case against the manufacturer or seller. We strongly advise you to:
Keep the Product:
Do not return the faulty item to the shop or manufacturer. It is your primary evidence.
Seek Medical Help:
Attend your GP or A&E immediately. Medical records linking the injury to the fault are essential for valuation.
Document Everything:
Take clear photographs of the defect, the product, and any resulting injury or property damage.
Preserve Paperwork:
Keep the receipt, packaging, and any user manuals or safety warnings.
Why Choose Dorians Solicitors Ltd?
For many years, we have been securing millions of pounds in compensation for clients injured by faulty goods. An experienced lawyer will manage your claim from start to finish, ensuring we access necessary engineering and safety experts to prove the defect was the cause of your injury. We work hard to ensure all current and future needs are reflected in the settlement. We offer this specialist service on a No Win No Fee basis.
Your Questions Answered
We know you have questions like
- For a claim to be worthwhile, it must generally have caused actual physical or psychological injury. Who can I claim against—the shop or the maker?
- You can claim against both the manufacturer and the supplier (the shop) under the Consumer Protection Act 1987. Both parties are strictly responsible for ensuring the product is safe. The firm will handle the legal complexity and pursue the appropriate party.
Regulated for Your Protection
Dorians Solicitors Ltd is regulated by the Solicitors Regulation Authority (SRA), which ensures we provide professional, trustworthy legal services.
Contact Us Today
We understand the impact an injury from a faulty electrical item can have upon you and your family and the urgency to take action. Our team of lawyers is ready to assist you.
Ready to find out if you can claim compensation? Contact us for a free, no-obligation assessment. If we can assist we guarantee a 'No Win, No Fee' arrangement.
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Injured in an accident? Our team is here to help you get the compensation you deserve. With over 40 years of experience supporting injury victims, we’ll guide you through every step of the process.
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Regulated by the Solicitors Regulation Authority
The Solicitors Regulation Authority set the Principles and Code of Conduct that we have to abide by in order to provide legal services.